[COMPLETED] Immediate server maintenance - Archmage(110.4.46.60)

Date: 28th April 2011
Time: 4.00PM GMT+8

Maintenance update: 
The MSSQL service has been restored. 

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Date: 28th April 2011
Time: 11am GMT+8
Estimation: 1.5hrs

Maintenance update: 
The baremetal restoration progress is current at 80%.

We will update you again on the progress from time to time. 

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Date: 28th April 2011
Time: 6am GMT+8
Estimation: 6.5hrs

Maintenance update: 
Our first restoration attempt has failed and we are now commencing another restoration. So far the progress is 20%. We will update you again on the progress from time to time. 

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Date: 28th April 2011
Time: 4.30am GMT+8
Estimation: 8hrs

Maintenance update: 
Our first restoration attempt has failed and we are now commencing another restoration. So far the progress is 5%. We will update you again on the progress from time to time. 

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Date: 28th April 2011
Time: 3.30am GMT+8
Estimation: 30mins

Maintenance update: 
Restoration is now at 90%

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Date: 28th April 2011
Time: 1.30am GMT+8
Estimation: 3hrs

Maintenance update: 
Due to the hardware failure, we will restoring the server data with the data from our backup server.
So far the progress of restoration is 50%

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Date: 27th April 2011
Start Time: 11:50 PM GMT+0800
Estimation Time: N/A

Maintenance update:
The are some issues on the server hardware after applying windows update . Our engineers are currently checking on this.

Maintenance Effect:
MSSQL databases of account hosted in Archmage (110.4.46.60) are not accessible.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com