[COMPLETED] Immediate server maintenance - SMTP1 (110.4.46.75)

Date: 7 Nov 2011
Time: 2AM GMT+0800

Maintenance update:
Restoration was completed and the hardware/software on SMTP1 were doing fine at the moment.

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Date: 7 Nov 2011
Time: 12.30AM GMT+0800

Maintenance update:
The restoration has already passed 90%.

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Date: 6 Nov 2011
Time: 11.30PM GMT+0800

Maintenance update:
The restoration progress already reached 50%. Eta before restoration completed is 2hrs.

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Date: 6 Nov 2011
Time: 9.20PM GMT+0800

Maintenance update:
Restoration just started. Eta of restoration time approximately 4.5hrs with average thoughput 13Mbps.

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Date: 6 Nov 2011
Time: 8.00PM GMT +0800

Maintenance update:
The raid data were found corrupted while we trying to replace faulty hdd raid members. Currently the OS become unreadable and we will going to proceed with bare metal restoration.

Eta of downtime: n/a

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Date: 6 Nov 2011
Time: 6.30PM GMT+0800

Maintenance details:
One of the RAID drive member were found missing and immediate replace is required. We are now preparing for the hardware replacement as mentioned above time.

Maintenance effect:
All services running email service from SMTP1 server will not be available.

We like to apologize for any inconvenince casued.

Best regards,

Support team
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Technical department