[COMPLETED] Immediate server maintenance - Acacia - 110.4.45.109

Date: 11 May 2012
Time: 3.20PM GMT+0800

Maintenance update:

Restoration has been completed and all services has resumed back to normal. If there are any data lost that you wish to get it, do not hessitate to contact our support helpdesk for it.

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Date: 11 May 2012
Time: 2.30PM GMT+0800

Maintenance update:

As of now the OS replicating progress are 94%.

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Date: 11 May 2012
Time: 1PM GMT+0800

Maintenance update:

As of now the OS replicating progress are 30%.

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Date: 11 May 2012
Time: 11.30AM GMT+0800

Maintenance update:
The OS hdd were found having constant read/write failures. This issue caused by the some bad sectors that were found from the OS hard disk. Right now our engineers is working on replicating the OS hdd based on our latest backup in order to resolve this problem.

As of now the OS replicating progress are 5%.

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Date: 11 May 2012

Time: 9.30AM GMT+0800
ETA: Unknown

Maintenance details:
We found some IO error on the host machine and we have been forced to take down the server to conduct investigation,

Maintenance effect:
All services reside in Acacia server such as web, mail, ftp and database will be unavailable.during maintenance time frame.

Best Regards,

Support Team
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Technical Support Department