Exabytes - Server Account Migration for Linux Shared Hosting - Rokhan (IP: 110.4.40.106)

Dear Valued Clients,
 
*** Only clients hosted on Rokhan server will be affected ***

Date : 27th December 2012
Start Time: 8PM GMT +8
End Time: 28 January 2013 11PM GMT+8
Server Effected: Rokhan (IP: 110.4.40.106)

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Maintenance Description:
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To improve the performance of the server, we will be migrating your web site which is hosted on Rokhan (IP: 110.4.40.106) to a server with better hardware and latest CentOS Linux Operating System.

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Maintenance Impact:
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1. During the migration, your web site and email services might be slightly interrupted.

2. The IP Address of Web/FTP and Mail server will be changed upon the completion of the migration. The server new IP is 103.6.196.121 once the account is successfully migrated to the new server.

3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.

4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.

5. If you are using third party DNS, you are advised to update the A record to IP 103.6.196.121 after the migration has been done.

Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my/help/ if you have any enquiries regarding this server upgrade exercise. Thank You!

Best Regards,

Support Team
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Technical Support Department