Dear Valued Clients,
*** Only clients hosted on Rokhan server will be affected ***
Date : 27th December 2012
Start Time: 8PM GMT +8
End Time: 28 January 2013 11PM GMT+8
Server Effected: Rokhan (IP: 126.96.36.199)
To improve the performance of the server, we will be migrating your web
site which is hosted on Rokhan (IP: 188.8.131.52) to a server with
better hardware and latest CentOS Linux Operating System.
1. During the migration, your web site and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be changed upon the
completion of the migration. The server new IP is 184.108.40.206 once
the account is successfully migrated to the new server.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.
5. If you are using third party DNS, you are advised to update the A
record to IP 220.127.116.11 after the migration has been done.
Please do not hesitate to contact us by creating a Helpdesk Ticket at
https://support.exabytes.com.my/help/ if you have any enquiries regarding
this server upgrade exercise. Thank You!
Technical Support Department