Intermittent Access for International Users

Date : 1st June 2013
Time : 01:00 GMT +0800
ETA : NA

Details:
Our upstream providers reported that one of their upstream providers is having intermittent connection, so the International users who are going through this link will be affected.

Effect:
During this time, the access to all the servers and services in Malaysia Data Center (KL AIMS / CX2) will be getting intermittent or slowness in access. 
This will affect India users, certain part of US and Europe users.
Local Malaysia users are NOT affected.

Please submit the ping plotter screen shot to our support to determine if you are affected.
https://support.exabytes.com.my/KB/a1850/using-ping-plotter-to-trace-network-slow-unable-to.aspx?KBSearchID=86276

Sorry for the inconvenience caused.


Best regards, 

Support team
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Technical Support Department