[COMPLETED] Service Disruption - Shadowsong 110.4.40.102 Disk replacement

Date : 8th March 2014
Time : 8.30PM MYT

Maintenance details:
Restoration is done and all services resumed back normally. 

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Date : 8th March 2014
Time : 5.30PM MYT

Maintenance details:
Restoration progress at 85% complete. 

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Date : 8th March 2014
Time : 3.40PM MYT

Maintenance details:
Restoration progress at 72% complete. 

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Date : 8th March 2014
Time : 1.30PM MYT

Maintenance details:
Restoration progress at 59% complete. 

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Date : 8th March 2014
Time : 12PM MYT

Maintenance details:
Restoration progress at 51% complete. 

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Date : 8th March 2014
Time : 10.30AM MYT

Maintenance details:
Restoration progress at 46% complete. 

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Date : 8th March 2014
Time : 2.15AM MYT

Maintenance details:
Replacement of the degraded disk somehow corrupted the whole /home3 partition. We are now initiating clean restoration at new hardware RAID only for /home3. Progress at 0.61%

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D
ate : 7th March 2014
Time : 10 PM MYT

Maintenance details:
The server /home3 is currently running as RAID1 (mirror of 2 disks) and 1 of the disk were found degraded and require replacement. The replacement maintenance will start as above time. 

Impact of services:
All services such as http, mail, ftp, database and DNS under Shadowsong server might be restarted during maintenance time frame.


Best Regards,

Support Team
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Technical Support Department